Refund Policy
At GLP Research, customer satisfaction is important to us. However, due to the nature of our products, all sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or provide refunds for any products once an order has been placed and dispatched. This policy is in place to maintain product integrity, quality assurance, and safety.
Damaged or Incorrect Orders
If you receive the wrong item or your order arrives damaged during transit, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review your claim and, where appropriate, provide a replacement or other suitable resolution.
Order Cancellations
Orders may only be cancelled before they have been processed for shipment. Once an order has been dispatched, it cannot be cancelled.
Contact Us
If you have any questions regarding your order, please contact our customer support team through our Contact Us page or by email
By placing an order with GLP Research, you acknowledge that you have read and agree to this Refund Policy.